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Assistance Dog Information

Many people have seen Guide dogs in their daily lives, guiding their handlers expertly around obstacles and across streets. There are, however, dogs that help someone who is deaf, in a wheelchair, using crutches, and for many other disabilities.



Guide Dogs:

Probably the most familiar type of service dog is the guide dog that is trained to help blind or visually impaired people. These dogs serve as the eyes for their owner, navigating them through traffic, stairs and sidewalks while avoiding all obstacles that could cause injury. 



Hearing Dogs:

Similar to guide dogs, "hearing" or "signal" dogs are specially trained to assist deaf people. They alert their owner to sounds, usually by approaching their owner and then by going back to the source of the sound. They signal such noises as doorbells, phones, smoke alarms, crying babies, microwave bells and even tea kettles whistling. These dogs have the same access privileges as guide dogs and are permitted in all public and private facilities. 

 

Service Dogs:

Service Dog is the catch all term for any dog that helps a physically or mentally disabled person. You have the following categories: 

Mobility Assist Dog: Pulls a person's wheelchair, carries things in a backpack, picks up things a person drops, opens/closes doors, helps the handler get dressed or undressed. 

Walker Dog: Helps the handler walk by balancing or acting as a counter balance. Does many of the tasks that the Mobility Assist Dog does. 

Seizure Alert/Response Dog: This dog is trained to respond to a person's seizures and either stay with the person, or go get help. Some dogs are trained to hit a button on a console to automatically dial 911. When the dog hears the voice over the speaker, the dog starts barking. The disabled person would have arranged that the system is dog activated. 

Emotional Support: A person with a mental disability may need a dog to be able to go out in public (agoraphobic), or may be autistic and need the dog to keep them focused. These dogs are trained NEVER to leave their handler's side. 

Combo Dog: Some programs, Paws With A Cause, for example, have started training dogs for people with multiple disabilities, like a guide/mobility assist dog. 

Also, "service animal" is the legal terms for ANY animal that assists someone who is disabled, therefore, a guide dog is also a service dog/animal. 

This list is not the ONLY things that dogs can be taught to do. 

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Laws Covering Assistance Dogs

There are laws that cover the right of a disabled person to be accompanied by an Assistance (or Service) dog. Please check out the Law page for information on the American's With Disabilities Act, and the Washington State laws that cover this topic. For other state laws, please check out Ed Kemper's page Workndog, where he has ALL the state laws for your information. 

What to do when you meet an Assistance Dog

The role of the Assistance Dog is to assist the handler in a variety of ways. It is primarily a medical assistance aid and should be treated as such. 

1. Do not pet, make noises, or call to the Assistance Dog. 

If the dog is wearing its harness/vest/backpacks, this means it is working and should never be patted, or distracted by having its name called, be given excessive eye contact, noises made at it, or made the center of attention. These may all cause the dog to take its concentration off the job and put the handler’s safety at risk. 

2. Do not feed the dog. 

The Assistance Dog is fed a balanced diet by its handler. Other people should never feed the Assistance Dog. It may then learn to be on the lookout for tidbits, which will distract the dog and place the handler’s safety at risk. It may also lead to obesity and health problems, possibly causing the dog’s working life to be shortened. 

When wanting to pat the Assistance Dog that is not working, always ask the handler first for permission. If the handler agrees, always talk or pat the dog in a quiet and calm manner. 

3. Talk to the handler, and not to the dog! 

Remember to talk to the Assistance Dog handler and not only to the dog. It is very frustrating for the Assistance Dog handler when people constantly talk to the dog and not to the handler. 

The Assistance Dog handler has been trained in the most appropriate techniques for working or correcting the dog. Please only provide assistance if requested by the Assistance Dog handler. 

If there are any further queries regarding how to behave towards a Assistance dog please do not hesitate to discuss it with the Assistance dog handler. 

What a business can and can not ask an A-Dog Team
When an Assistance Dog team enters a business, a business owner may ask the following questions if unsure the team is an Assistance Dog team. 

1) Are you disabled? 

You MAY NOT ask what a person's particular disability is. Many disabilities are invisible, and the person doesn't look disabled, or use any device (other than the dog), to indicate the person is disabled. 

2) Is that an Assistance Dog? or Is that a Service Dog? 

These questions are the ONLY questions you may ask a person entering a business with an Assistance Dog. Note, both answers MUST be yes, because a dog is NOT considered an Assistance Dog if they are with a non-disabled person. 

Please be aware, however, that a disabled person is allowed to have someone bring their dog to them as a reasonable accommodation. For example, if the disabled person is in the hospital, and has a friend bring their dog to visit them, or bring the dog to them to stay in the hospital once they are able to care for the animal, OR the disabled person has enlisted the help of friends to care for the dog so that the dog may stay in the hospital with them. 

How to get an Assistance Dog?

There are many programs out there that train dogs - either bred specifically by the program, or donated by breeders, or taken from animal shelters. The programs all require that an application be filled out, placing the person on a waiting list (which can be anywhere from 6 months for a guide dog to 6 years for a Service Dog), and then once you are notified that you have been selected, you go to the program facility, and spend anywhere from 2 weeks to a month training with your dog. 

The cost of a program provided dog can range from $100 to several thousand dollars depending on the program. 

There is an alternative to waiting years to get an Assistance Dog, and that is to train your own. Please click here to see the advantages and disadvantages of training your own dog, as well as some places that will help you. 

There is an organization for those partnered with Assistance Dogs. They produce a quarterly newsletter, with informative articles, hints, and help regarding the laws that govern our rights to be partnered with an A-Dog. Please check out the International Association of Assistance Dog Partners (IAADP) web site. 

Assistance Dogs International is an an umbrella organization for programs that provide Guide, Hearing and Service Dogs. They have strict qualifications for membership programs to follow, and they have a public access test that is VERY good, and I highly recommend that if you have an Assistance Dog, that you and your dog be able to pass this test. You do not have to go to an ADI member organization to get this test. Take it informally, and if you and your dog don't pass, you know what you need to work on. 

If you have any questions about Assistance Dogs, please join in on our Discussion Forum. I welcome questions from the public.



There is an alternative, to waiting many years to get a dog, and to getting a dog that may not be trained to your needs. If you have the experience, or if you can get the help of a professional dog trainer, you can train a dog yourself. Even if you've trained dogs before, I STRONGLY suggest you get the help of a professional dog trainer, or a program that helps you train your own dog. There are some programs out there, that allow you to train a dog to meet your needs, either using a dog you provide, or providing a dog for you. There are many advantages to this, as well as disadvantages. 
Advantages include: 

1. No waiting list. If you have your own dog, you can begin to train it immediately. 

2. May be cheaper than getting a program trained dog. You won't have to pay for hotel, meals, and plane fare to the facility to receive your dog. 

3. Has the same access rights as any dog from a program. 

Disadvantages: 

1. The dog must be trained before it can be taken out into public. There is no such thing as the "MAGIC" dog. You have to train the dog. 

2. If you're training a puppy, you must wait for it to finish growing before teaching tasks such as wheelchair pulling and bracing (Mobility Service (Assistance) Dogs Only) 

A fair word of warning. It isn't easy to train your own Service (Assistance) Dog. If you never have trained a dog before, please look into a program trained dog, or the services of a dog trainer to help you. If, however, you've trained dogs before, AND know of a good dog trainer to help you, train your own dog and have fun doing it! 

If you are going to train your own dog, please visit the address below for a link to the appropriate place to find information on that subject.

Dressing Your Dog

Now that you've made the decision to train your own dog, you're going to need to "dress" your dog appropriately. The ADA doesn't require a Service Dog to be dressed in any way, but depending on what you use your dog for, you may need specific equipment on your dog to do his job. Even if you don't need anything on the dog (your dog is a Hearing Dog for example), you should dress your dog so that by just looking at your dog, someone will know he/she is an Service (Assistance) Dog. This cuts down on confrontations, and does work. Click here for a listing of people that sell equipment for your Service (Assistance) Dog. 

Also, check out the Assistance Dog Equipment page, where I give some ideas on what equipment to use if you need your dog to do certain tasks, like pulling a wheelchair.

 

Places Where You Can Train Your Own Dog:

NOTE: TOP DOG does not provide a dog for you, you will have to find your own dog, but they can and will help you pick out an appropriate dog. 

Pets & People

Top Dog:

There is an organization for those partnered with Service (Assistance) Dogs. They produce a quarterly newsletter, with informative articles, hints, and help regarding the laws that govern our rights to be partnered with an A-Dog. Please visit the address below for the appropriate link for that information. 


Any questions, please contact me at dana.marshall@foxinternet.net  

Service Dogs and More

 

The song playing is "You've Got A Friend In Me" from "Toy Story" copywrite Disney Company




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